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What are Managed Services?

Managed Services is a term that had gained in popularity for good reason and is embraced or being switched to by many and diverse businesses.  This differs from the traditional break/fix model with Managed Service Providers by allowing a business to outsource or offload all of their Information Technology operations.  The Managed Service Provider (MSP) assumes the responsibility for the ongoing health of the organization's I.T. including 24/7 monitoring and pro-active problem resolution for employees and IT systems.

Why are Managed Services Needed?

Any business, no matter the size or scale, need technology to run their business efficiently and to compete in the marketplace.  However, with the ever-growing reliance on Information Technology, the resources needed to support the increasingly complex Information Technology environment may not be available.  For many small to mid-size businesses IT resources are limited and can become overwhelming pretty fast.

The inability to keep up with regular maintenance like patches, security and backup systems can lead to a higher risk for system outages that can hurt your business.  For every minute that a company's systems are down they are losing productivity which leads to revenue losses.

Why choose MBGR Management as your Managed Services Provider

Simply put, two of the biggest benefits in choosing MBGR Management is that we are proactive in discovering and fixing problems before they can negatively affect your business and bottom line.  Also, our affordable flat-rate pricing models allow your business to stay competitive without increased expenses.

Other MBGR Management Managed Services benefits include:

  • Increased operational efficiency
  • Reduced operating costs
  • Cost-effective access to enterprise-level support
  • Support engineers that do not speak techno-talk
  • Minimized Downtime
  • Allows the focus to be on running the business, not the technology
  • Peace of mind from knowing that the network is monitored 24/7
  • Local NYC area based support

Desktop Support

Delivery day to day management and maintenance tasks required to ensure your employees experience reliable and secured workspace. Our Client Customer Support Portal allows your employees to access our Help Desk 24/7.

Data Backup & Disaster Recovery

Onsite, Online Backup that safeguards your data that can be restored when needed. Disaster Recovery that maintains the continuity of your business during a catastrophic event including redundancy and virtualization.

Email & Communications

Email and communications solutions leveraged by Microsoft Office 365 and other related applications. Fully utilize VOIP based business phone systems.

Security & Anti-Virus

Protecting businesses from today's security threats and helping organizations implement and maintain security policies and procedures. Our Security Products include anti-virus (anti-malware), network security, cloud security and policy management.

Monitoring & Inventory

Our network monitoring tools monitor, measure, track and manage your technology infrastructure around the clock. We inventory all of your hardware & software and maintain warranty renewals.

Remote and Mobile Management

We design systems using VPN and related technologies to grant employees secure access and the ability to work from anywhere outside of the office. Our Mobile Management tools allow employees to use their cell phones and/or tablet to access crucial business data securely.